Operations: Improving Business Efficiency

Many businesses are very inefficient in their operations. The reasons vary from simply not having anyone to review their processes or following processes simply because that is the way they have always done it.

Critically analysing your operations can have the single most impact on your businesses competitiveness. A business should have regular reflection intervals where some or all of the employees brainstorm about what aspects of the business are not optimal.

Alternatively, a business might consider contracting a consultant to analyse and identify possible improvements to your businesses operations. It is often effective to get someone external to the organisation, as they have not been moulded by the “status quo”, enabling them to see improvements where employees cannot.

Time wastage is one of the most common areas of improvement. It is advisable that you check your business processes for and instances where one employee is waiting for another to complete a particular task. Work should be spread out amongst all employees so that everyone is constantly busy, and therefore constantly adding value to the business.

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